Decatur Gastroenterology at 1103 15th Avenue Southeast in Decatur, Alabama

Customer Reviews about Decatur Gastroenterology

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  Two weeks ago, my doctors office in Courtland called me to say I should drive to Dr. Keith's office with a list of my medications, fill out the necessary forms and make my colonoscopy exam. When I arrived, her staff was polite. I was assured that after I filled out the forms I could speak with the doctor giving me an opportunity to ask questions and schedule an appointment. I filled the form out honestly. I had had two colonoscopies that I was satisfied with and one which was handled inappropriately. I had given the receptionist my Humana insurance card and my drivers license. To my surprise, one of the staff members said I could not see the doxtor as promised and my doctor who's office had sent me there had to make a referral and call Humana. I had given forty minutes to see the doctor and make the appointment. I drove home confused. A few minutes ago. A nurse from another fixtir called me to set up the appointment for this stranger I had never requested to do my colon exam. I asked the nurse what kind if anesthesia was being used, conscious sedation or full sedation. She did not know. I asked of I would be allowed to meet with the doctor before the exam and she said no. I an 66 years old with multiple college degrees and these people are treating me like an idiot. I have had one suspicious colon exam so I am not foolish enough to go into another without asking questions or trusting my physician, dnt keith and her office are disrespectful and those five stars must be manipulated. This is a totally irregular situation. I will not have a colon exam because too many suspicious things surround these physicians are treating me.thus, they jeopardize my care.
  December 01, 2016

  by Joyce Rambert

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